Using the platform's services constitutes full acceptance of the regulations in their current wording. Pelican Casino reserves the right to introduce changes to the content of the document for valid technical, legal, or organizational reasons. Users will be informed of any significant modifications in advance via the website or email. Continued use of the service after changes have been introduced constitutes their acceptance.
Formal requirements for users The platform user can only be a natural person who has full legal capacity and is over 18 years old. Registration by minors is strictly prohibited and constitutes a blatant violation of the regulations. Each user may only have one account. Creating multiple profiles by the same person results in the immediate blocking of all associated accounts.
Identity verification process During registration, the user must provide true, complete, and up-to-date personal data. We reserve the right to request copies of documents confirming the user's identity and age. Until successful verification, access to some features of the service may remain limited. Refusal to provide the required documents entitles us to close the account and terminate the agreement.
The user undertakes to use the platform in a manner consistent with the law and social norms. It is strictly prohibited to:
All financial operations on the platform are subject to strict security procedures. The user may only make deposits from accounts or cards of which they are the legal owner. The use of funds from illegal sources is strictly punishable and reported to the relevant authorities in Poland. We reserve the right to suspend payment processes to conduct security checks or identity verification. Any operational fees are always clearly communicated before finalising the transaction.
The user acknowledges that using the services of the Pelican Casino platform involves the inherent risk of financial loss. We provide no guarantees regarding a positive outcome of interaction or the achievement of any material benefits. The service is provided 'as is', and the operator is not responsible for users' subjective expectations. Prudence and moderation in using technical services are the sole responsibility of the user.
All content published on the website, including texts, graphics, logos, source codes, and the site architecture, constitutes the intellectual property of the operator or is used under appropriate licenses. Copying, modifying, or distributing these elements without the written consent of Pelican Casino is prohibited and constitutes a violation of Polish copyright and related rights.
Our service may contain links to websites managed by third parties. We are not responsible for the content, privacy policies, or operating principles of these services. Accessing an external site is at the user's sole risk and is subject to the terms and conditions of those providers.
To the maximum extent permitted by Polish law, the operator is not liable for indirect damages, data loss, internet network disruptions, or equipment failures on the user's side. We are not responsible for the consequences of force majeure or errors resulting from incorrect use of the platform. Our total liability shall in no event exceed the amount paid by the user within the last 30 days prior to the occurrence of the event.
We reserve the right to suspend or permanently delete a user's account in case of a breach of the terms and conditions, suspected fraud, or at the request of authorised state authorities in Poland. The user may terminate the agreement at any time by sending a request to close the account to the support department.
Any disputes arising from the use of the platform will be resolved based on Polish law. The parties first commit to attempting an amicable resolution of the conflict through negotiation. If an agreement is not reached, the dispute will be submitted for resolution to the common court competent for the operator's registered office or the consumer's place of residence.
For matters related to the terms and conditions, please contact us using the following details: Address: ul. Marszałkowska 126, 00-008 Warszawa, Poland Phone: +48 22 456 78 90 Email: [email protected]